1. WHAT DO I NEED TO DO TO GET STARTED? Simply request a package from us, either by phone or e-mail. A one-page “Payroll Funding Agreement” will be included in this package which you will need to sign and return to our office. You will also need to complete the Recruiter Information form. We will need to discuss several administrative and procedural details regarding time sheets, invoice terms, etc. and then you’ll be ready to go! 2. HOW DO I REPRESENT THE ROLE OF TFI TO THE CANDIDATE AND TO THE COMPANY? Let the employee know that you use TFI Contract to provide payroll administration services so that you can focus on the personnel aspects of your business. For the company, offer a similar explanation and note that using TFI, an administrative employer, gives you the ability to allocate more of your time to recruiting, interviewing, and other personnel tasks. We have brochures available explaining our services that you may provide your candidates and companies. 3. WHAT IDENTITY DO I MAINTAIN DURING THIS PROCESS? Your company name and ours will appear on all paychecks and invoices. TFI Contract is noted as the “Administrative Employer” of workers placed by you. A sample invoice is provided in our information package. 4. WHAT ARE MY RESPONSIBILITIES AFTER THE PLACEMENT IS MADE? Basically, none. We will collect time sheets, process payroll, invoice the company, and monitor collections. You will receive three reports each week to keep you informed of the activity on your account. You should check with your temporary placements periodically to monitor work performance and client satisfaction. 5. WHO IS THE EMPLOYER OF RECORD FOR THE WORKER? Usually TFI Contract will be the employer-of-record. If you would like to be the employer, similar payroll funding and processing services are available through our affiliate company, TFI Services. 6. WHAT WORKERS' COMPENSATION CLASSIFICATIONS WILL TFI ACCEPT? Typically 8810—Clerical/Office. This classification includes practically any type of work performed in an office setting, i.e., secretarial, engineering, technical, accounting, etc. Sometimes other classifications are acceptable, but they need to be reviewed on a case-by-case basis. For recruiters frequently placing workers in other classifications, TFI Services may be an alternative. 7. WHAT IF I AM ALREADY SET UP AS AN EMPLOYER BUT STILL NEED FUNDING AND PAYROLL PROCESSING SERVICES? That’s fine. TFI Services is an affiliated company that was established for the purpose of providing the same funding and payroll processing services as TFI Contract but without being the employer-of-record. So, we can accommodate you either way—you can be the employer or we will, depending on your particular needs. 8. WHAT ABOUT OUT-OF-PROVINCE & U.S. PLACEMENTS? No problem. TFI Contract is registered in Ontario and across the U.S. as an employer to withhold income taxes, provide workers’ compensation insurance, pay employment insurance taxes, etc. If you have the opportunity to make an out-of-province or U.S. placement, please call to make sure we are registered in that province/state. If we are not, we will look into getting set up to accommodate your activity. 9. HOW DO MY WORKERS GET PAID? Several payment options are available. Checks can be mailed or deposited directly into the employee’s bank account. FedEx delivery or other courier options are also available. Pay periods can be weekly, bi-weekly, semi-monthly, or monthly. 10. WHEN DO I GET PAID? Invoices are paid by the client company directly to TFI Contract, usually within 30 days. On a weekly basis, all profit relating to any check received for invoices in your account we received that week are remitted to you. 11. CAN TFI HELP IN DETERMINING THE CREDIT-WORTHINESS OF A NEW CLIENT? Yes. We have several resources available for checking credit. The National Association of Credit Management, Dun & Bradstreet, TRW (Experian) and others can be informative. We have forms and procedures that can help you determine a prospective client company’s credit-worthiness. 12. WHAT COLLECTION ASSISTANCE IS PROVIDED? We provide recruiters with professional and courteous collection assistance of outstanding invoices. Maintaining your client/recruiter relationship while making collection calls is a primary goal. If additional collection efforts are required, we will consult with you to determine the most practical course of action. 13. WHAT IF A CLIENT COMPANY DOES NOT PAY AN INVOICE? Unless otherwise agreed to in writing, you are responsible for any non-payment by a client company. TFI can help you determine the credit-worthiness of any prospective client company. Payment terms of invoices can also be modified to reduce risk. With prior approval, the risk of non-payment may be assumed by TFI. 14. WHAT DOES TFI DO TO EARN ITS FEE? We provide payroll funding, payroll processing, and invoicing services. We are responsible for a variety of payroll taxes—federal, provincial, and local. We provide and administer workers’ compensation insurance, employment insurance forms and reporting, and other payroll-related items. 15. HOW DO I MONITOR THE ACTIVITY ON MY ACCOUNT? We provide three reports to you on a weekly basis. Each Wednesday we fax a Weekly Activity Report that details hours worked by the workers for the previous week. On Friday, you will receive an Aging Report listing the age and amount of all unpaid invoices. Also on Friday, we will send a report with your profit check that itemizes all invoices on your account for which we have received payment. Quarterly activity reports are provided which summarize your total activity for that quarter and the year-to-date. Customized reports can be generated at your request. 16. HOW LONG MUST I STAY COMMITTED TO TFI CONTRACT? Our program is designed to offer maximum flexibility for you to operate your business. If you decide to handle your temporary and contract business in another manner, we will have a mutual interest in expediting a smooth transition. 17. IN SUMMARY, WHAT IS THE BEST REASON TO USE TFI? TFI offers an easy and practical way for you to increase your fee income and be more full service to your client companies.